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Terms of Service

Last updated: December 2025

1. Introduction

Welcome to OptimizeLabs.io. By accessing our website or using our software development services, you agree to be bound by these Terms of Service. Please read them carefully before engaging with our platform or services.

2. Our Services

OptimizeLabs provides custom software development services, including Hospital Management Systems, Billing software, eCommerce platforms, and other tailored digital solutions.

The exact scope, timeline, and deliverables of any project will be defined and agreed upon in writing before work begins.

3. Client Responsibilities

To ensure successful delivery of services, clients agree to:

  • Provide accurate and complete project requirements.
  • Respond in a timely manner to requests for feedback or approvals.
  • Ensure they have legal rights to all content, data, and materials provided.

4. Payments & Pricing

Pricing, payment schedules, and billing terms will be outlined in the project agreement or invoice.

Unless otherwise stated, payments made to OptimizeLabs are non-refundable once work has commenced.

5. Limitation of Liability

While we strive to deliver reliable and secure software, OptimizeLabs shall not be held liable for any indirect, incidental, or consequential damages arising from the use or inability to use our services.

6. Termination

We reserve the right to suspend or terminate services if these terms are violated or if required by law. Clients may also choose to terminate services by providing written notice.