Privacy Policy

Last updated: December 2025

1. Introduction

Welcome to OptimizeLabs.io. Your privacy is important to us, and we take the responsibility of handling your data seriously. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our software solutions, including Hospital Management, Billing, and eCommerce systems.

2. Data We Collect

Depending on how you interact with our website or services, we may collect the following types of information:

  • Identity Data: Your name or business identifier when you contact us.
  • Contact Data: Email address, phone number, and billing-related details.
  • Technical Data: IP address, browser type, device information, and basic usage data.
  • Institutional Data: For hospital or institutional systems, all operational data remains encrypted and fully controlled by the client.

3. How We Use Your Data

We use your information only when there is a clear and legitimate purpose. Most commonly, your data is used to:

  • Respond to inquiries, demos, and service requests.
  • Provide technical support and manage ongoing client relationships.
  • Improve our software systems, security, and overall user experience.

4. Security Standards

As an engineering-first company, security is built into everything we do. We follow industry-standard practices to protect your data from unauthorized access, misuse, or loss. While no system can be completely risk-free, we continuously review and improve our safeguards.

SSL Encrypted AES-256 Storage